Reference

Privacy Policy For Your apple123 Account

Our Privacy Policy explains what we collect when you open an apple123 account, use DANA or QRIS, and move between the lobby and your wallet.

Account detailsWallet recordsDevice choicesContact requests
apple123 Privacy Policy For Your apple123 Account
CONTACT YOUR WAY

Get Help With A Privacy Request

A clear contact path matters when you want to ask about personal data, cookies or an account record.

Account data request Ask us to explain the personal details linked to your account, such as contact data, verification status and login records. Include your account identifier through the account help path so we can check the request without exposing another person’s details.
Wallet record question If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the receipt reference and date through account help. We use those details to trace the status while avoiding requests for your wallet password, card secret or full banking credentials.
Correction or deletion For a correction, access request or deletion question, describe the exact record you want changed and the email or phone attached to it. We may need an account check before acting, because privacy requests must not expose another person’s information.
DATA HANDLING

What We Do With Your Account Data

We use the Privacy Policy as an operating rule, not a page kept apart from account support.

Account details

We collect details you provide during account creation and verification, such as contact information and required account fields. We use them to open the correct account, send account messages and complete checks before access where local law permits.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account action can create a reference, amount, time and status record. We use this limited transaction context to match receipts, resolve delays and keep your account ledger accurate.

Device security

When you sign in from a mobile browser or desktop, we may record device and session signals such as browser type, login time and network details. These signals help us identify unusual access without reading private files stored on your device.

Cookies and choices

Cookies can remember a session, language choice or security preference so you do not repeat the same account step. Your browser can clear or block cookies, although some account functions may then ask you to verify again.

Retention period

We keep account, support and transaction records only for as long as they serve account security, dispute handling, legal duties or a valid request. When a record is no longer needed, our handling process moves it toward deletion or de-identification.

Your requests

You can ask what personal data we hold, request a correction, question a wallet reference or ask about deletion through account help. We may confirm your identity first, then explain the result and any records that must remain.

Privacy Policy Answers For apple123

These Privacy Policy answers address the questions we expect before you open or use an apple123 account in Indonesia. They cover the records created by login, wallets, cookies and support, with a direct path for asking about your own data.

The apple123 Privacy Policy covers account details, verification records, login activity, device signals, cookies, support messages and payment references. It explains why we use each category, how we protect it, how long we keep it and how you can ask about your own records.

No. We do not ask for or store your DANA, OVO, GoPay or QRIS wallet password. We may keep a transaction reference, time, amount and status so a receipt can be matched to your account and a payment question can be checked.

We collect the contact and account details you submit, together with verification status and security events connected with access. Your browser or phone may also provide device and session signals. We use these details for account setup, protection, support and policy-based requests.

Use the account help path and ask for an access request, including the email or phone attached to your account. We may confirm your identity before responding. This helps us send your records to the correct person and avoid exposing another account.

Yes, you can ask us to correct an inaccurate record or discuss deletion through account help. Tell us which detail is affected. Some account, transaction or support records may need to remain for security, dispute handling or legal duties.

Cookies can keep a session active and remember a security or language choice. You can clear or block them in your browser settings. If you do, the site may ask you to sign in or verify again, and some account steps may not work.

Yes, the Privacy Policy explains our handling of data for your use of the apple123 website in Indonesia. Account access or eligibility depends on local law. Where local law permits, we use the policy alongside the account and security steps shown on the site.